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What This Privacy Policy Covers

• This policy covers how Tenance treats personal information that Tenance collects and receives, including information related to your past use of Tenance products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
• This policy does not apply to the practices of companies that Tenance does not own or control, or to people that Tenance does not employ or manage.

      General

• Tenance collects personal information when you register with Tenance, when you use Tenance products or services. Tenance may combine information about you that we have with information we obtain from business partners or other companies.
• When you register we ask for information such as your name, email address, birth date, gender, address, occupation, industry, and personal interests. Once you register with Tenance and sign in to our services, you are not anonymous to us.
• Tenance automatically receives and records information on our server logs from your browser, including your IP address, Tenance cookie information, and the pages you request.
• Tenance uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

• When a child under age 13 attempts to register with Tenance, we ask that he or she have a parent or guardian create a Tenance Family Account to obtain parental permission.
• Tenance will not contact children under age 13 about special offers or for marketing purposes without a parent's permission.
• Tenance does not ask a child under age 13 for more personal information, as a condition of participation, than is reasonably necessary to participate in a given activity or promotion.

• Tenance does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
  • We provide the information to trusted partners who work on behalf of or with Tenance under confidentiality agreements. These companies may use your personal information to help Tenance communicate with you about offers from Tenance and our marketing partners. However, these companies do not have any independent right to share this information.
  • We have a parent's permission to share the information if the user is a child under age 13. Parents have the option of allowing Tenance to collect and use their child's information without consenting to Tenance sharing of this information with people and companies who may use this information for their own purposes;
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Tenance's terms of use, or as otherwise required by law.
  • We transfer information about you if Tenance is acquired by or merged with another company. In this event, Tenance will notify you before information about you is transferred and becomes subject to a different privacy policy.
• Tenance displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, women ages 18-24 from a particular geographic area.
  • Tenance does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.
  • Tenance advertisers include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies).
• Tenance works with vendors, partners, advertisers, and other service providers in different industries and categories of business.

• Tenance may set and access Tenance cookies on your computer.
• Tenance lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Tenance's cookies.
• Tenance uses web beacons to access Tenance cookies inside and outside our network of web sites and in connection with Tenance products and services.

     General

• You can edit your Tenance Account Information, including your marketing preferences, at any time.
• New categories of marketing communications may be added to the Marketing Preferences page from time to time. Users who visit this page can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive.
• We reserve the right to send you certain communications relating to the Tenance service, such as service announcements, administrative messages and the Tenance Newsletter, that are considered part of your Tenance account, without offering you the opportunity to opt-out of receiving them.

• Parents can review, edit, and delete information relating to their child's Tenance account by logging in with the child's account and use the Tenance tools available.

• We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
• We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

• Tenance may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Tenance account or by placing a prominent notice on our site.

• If you have questions or suggestions, please contact us at support@tenance.com or 1.888.654.MECK.

  
  Effective Date: November 11, 2004